THE FILAMENT PROCESS
At Filament, we believe in being more than a pair of capable hands. We believe in partnership and the value that we can provide when we work with clients like their brands’ are our very own. From discovery to delivery, we can engage with your brand at any phase, and our process will ensure that whatever your brand needs, we can help.
This starts with listening. We first try to understand your brand: pain points, challenges, opportunities and desires. We work with you to develop strategy based on your needs and help you hone in on who you are, who you’re trying to reach, what you’re trying to accomplish, and why.
A well-defined plan will enable us to achieve what we set out to do. This not just includes the creating the framework for success, but also measurement metrics to ensure we are on track.
Your dedicated creative team then works together to create on-brand, on-budget, and on-schedule content with input and feedback from you and a handful of your favourite coworkers.
Once published, we help get the right eyes on your content, through media strategies that understand user behaviour online across a variety of platforms
We’ll regularly report on how your content is performing, and debrief on our shared experience to determine what went well and what could be improved.
We’re based out of offices in Singapore and Saigon. Our setup allows us to work closely with our Asia-based clients, hire talents across two countries, be cost efficient and as a result keep overdelivering to our clients over and over again.
46 Kim Yam Road #01-06,
30/11C, Mac Dinh Chi Street,
Da Kao Ward, District 1,
Ho Chi Minh City, Viet Nam